Policies

Hotel Chicago Illinois Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

  • Important Information

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 125 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The mandatory Daily $49.95 (plus tax) Amenity Fee (Resort Fee) includes: • Free Club 1 Hotels 1-Yr Gold Rewards Membership and Bonus 2,500 ClubONE Points for each member of your party • $25 Restaurant.com eGift Card for each night consumed • Save $140+ on Chicago's Top Attractions with CityPass® • Choice of early check in starting at 1pm or late check out up to 1 pm • 6 drinks per night, choose from bottled spring water or soda • And much more! Full Amenity Package details provided at check-in Mandatory 15% Service Fee paid at hotel at time of check-in Cash is not accepted. When you use a debit/credit card to check in, a hold is placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals/damage deposit ($125.00 per night), through your date of check-out and such hold may not be released for 3-5 business days from the date of check-out or longer at the discretion of your card issuer. For an estimated time of release you may contact your card issuer at the phone number located on the back of your card.

The Chicago Hotel Collection Magnificent Mile Main image
The Chicago Hotel Collection Magnificent Mile

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